Meshwarak Privacy Policy

Effective Date: September 24, 2026

Meshwarak respects the privacy of its users and is committed to protecting personal information handled through the application. This Privacy Policy explains the types of information that may be collected or processed, how it is used, and how it is protected.

1. Information We May Collect

Depending on how you use the application, we may process:

• Name.
• Phone number.
• Email address and authentication information required for login.
• Trip order information, such as pickup location, destination, date, and time.
• Notes and other information submitted with a trip request.
• Captain information required to provide the service, including vehicle and license information when applicable.
• Booking or payment-related information when required to complete or review a booking.
• Device identifiers used for application notifications.
• Technical information necessary for application operation, security, and reliability.

2. How We Use Information

• To create and manage user accounts.
• To authenticate users and manage login.
• To create and manage trip requests.
• To connect customers and captains when required to provide the service.
• To facilitate communication related to trip requests.
• To process and review booking or payment information when required.
• To send notifications about bookings, orders, and trip status.
• To protect the application and detect unauthorized use or security issues.
• To operate, maintain, and improve the reliability of the application.

3. Third-Party Services

Meshwarak uses certain Google Firebase services to provide essential application functionality, including authentication, database, storage, notifications, and server-side functions.

Information may be processed through these services as necessary to provide, operate, and secure the application.

4. Data Sharing

Meshwarak does not sell users' personal information.

Information may be processed or shared with technical service providers used by the application, such as Google Firebase, only as necessary to provide and operate application functionality.

Information may also be disclosed when required by law or when reasonably necessary to protect users, application security, or prevent fraud and abuse.

5. Data Security

We use appropriate technical and administrative measures designed to protect information against unauthorized access, alteration, disclosure, or loss.

6. Data Retention

We retain information for as long as necessary to provide the application's services, operate accounts, manage trip requests, or for legitimate security, legal, and operational purposes.

7. Account and Data Deletion Requests

Users may request deletion of their account and associated data by contacting us at:

Upon receiving a valid deletion request, we will review the request and take appropriate steps to delete information associated with the account, except where certain information must be retained for legal, security, fraud-prevention, or other legitimate purposes.

8. Children's Privacy

Meshwarak is not directed toward children, and we do not knowingly seek to collect personal information from children without appropriate authorization.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the application, services, or legal requirements. Updated versions will be published on this page with an updated effective date when appropriate.

10. Contact Us

For privacy questions, data requests, or account deletion requests, contact: